How to Set Up a Brother Label Printer on Your iPad Receptionist

A Brother QL-710W or QL-720NW Label Printer makes badge printing from your iPad Receptionist a cinch. Once you have your printer, follow these simple steps to get set up with your new visitor management system in no time!

Step 1: Make sure you have everything you need

Your printer should have come with:

  • Labels
  • A black power cord
  • A grey USB cable

Brother Printer Components

Step 2: Add the printer to your wireless network

Step 3: Plug in your printer

  • Insert the labels and plug in the printer using the power cord.
  • Connect the printer to your computer using the USB cable.

Step 4: Run the Wireless Device Setup Wizard

  • Visit the Brother support page and download the Wireless Device Setup Wizard tool:
  • Follow Brother’s instructions to install the driver. You’ll need to select your Operating System and then install the Wireless Device Setup Wizard driver.
  • Find the folder for your printer (either QL­720NW or QL­710W) and open the Setup Wizard application.
  • Follow the instructions and sign into your Wi­Fi. The code it asks for will be your Wi­Fi’s password. Check the “WiFi” light on the printer. If it’s green, it means you’re connected.

Step 5: Connect your printer to your iPad Receptionist

  • Press and hold the Cut button on the printer for five seconds and then release. It will print off four sheets of paper with diagnostic information about your printer. Find the printer’s IP address.
  • On your iPad, go to Settings > The Receptionist App. At the bottom right, enter your printer’s IP address.

Settings Screen Shot

Step 6: Test out your setup!

  • Sign into your iPad and print your first badge!

If you need any help setting up your printer, please call us at 888-315-5230 or email us at support@thereceptionist.com. We’re here to help! ipad visitor managent system software