QuickBooks is a top general accounting software for small businesses. One reason it’s so popular is because it doesn’t require users to know the ins and outs of business accounting. As a result, many receptionist and office manager jobs require QuickBooks experience. But for all of its advantages, QuickBooks is famous for its numerous, and sometimes very obscure, errors and error codes. Before you tear your hair out, here are seven places where you can go for help with QuickBooks errors.
The maker of QuickBooks, Intuit, provides a variety of resources under the “Learn & Support” section of its website. Unfortunately the particular answers to your questions can be difficult to find. Here are links to a four-part series on resolving QuickBooks performance issues:
- Identifying types of performance problems
- Improving QuickBooks performance on your network
- Managing your computers
- Managing your data file
The QuickBooks online community is a forum where QuickBooks users ask questions and QuickBooks experts (or other users) answer them.
Recent posts on the QuickBooks YouTube channel focus on customer stories, but there is also an extensive collection of online tutorials and how-tos for using QuickBooks Online.
QuickBooks Recovery is an independent provider of file repair and data recovery. This page provides explanations of common QuickBooks error codes related to database and upgrade problems. It discusses errors for both older (pre-2005) and newer versions of QuickBooks.
Less Accounting is a QuickBooks alternative for small business. They have written several articles discussing QuickBooks errors and how to solve them. Be aware that a lot of the website is devoted to hating on QuickBooks. As such the goal of these articles is probably to demonstrate how complex the software is. But if you’re stuck, give them a try…
- QuickBooks error 6010 100
- QuickBooks error -6120, 0
- QuickBooks error -6144, -103 or -6144, 0
- QuickBooks error -6147, 0
Scroll to the bottom of any of these pages for links to explanations of other errors.
Wells Fargo provides information about how to troubleshoot problems with online banking and bill pay. The details may be different if you use a different bank, but it’s a good place to learn about particular Quickbooks error codes related to banking.
This article by TechRepublic’s Jack Wallen doesn’t address particular error codes, but rather frequently encountered problems. For example, he talks about how to troubleshoot data files that fail to update, slow performance in multi-user mode, and new printers that fail to print. He even tells you how to recover a lost admin password.