I just added new contacts but they’re not showing up on my iPad. What gives?

When you add new contacts to your account, you’ll need to be sure that they are assigned to a check in button.  That assignment is what makes an employee contact available for visitors to see and notify when they arrive.

You can assign your contacts within the employee contact settings directly in the Button Assignment section:

If you have added more than a few new contacts, you can also assign them to a button via button settings, rather than one by one. Hover over your check in button and click on the edit option that pops up. Scroll down to the employee contacts area, scroll down the contacts list to check the boxes to add your newly loaded employees to your button.

employee contacts visitor management system

Custom Workflows

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

NDA Signature

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Visitor Log and Evacuation List

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

ITAR, C-TPAT, and FSMA Compliance

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Custom Badge Printing

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Deliveries

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Do your visitors have that awkward experiencing of waiting around in your lobby not knowing what to do? Or worse, do your employees not recognize their guests?

When you capture photos of your visitors, the photo is delivered to your employee with the notification so they will you know just who to meet in the lobby. Our proprietary two-way chat feature also allows your employees to communicate directly with their visitors at the time of check in. Employees can quickly let their guest know when they will be able to greet them, tell them which meeting room to go to, or check to see if they would like a drink. Two-way chat ensures that your visitor's first impression is a memorable one.

Notifications can be sent to your employees via email, SMS, or Slack message. You can also configure the notifications to be sent immediately, on a delay, or even to multiple contacts to ensure your visitor is properly received.

View All Features

How would your visitors describe their first impression of your office? Average? Typical? Confusing even?

Wouldn't it be great if their experience caused them to start a conversation about how professional and pleasant their experience was?

By adding The Receptionist to your office, you can ensure that every visit starts off on the right foot with a branded check in display, and a personalized visitor experience. The Receptionist seamlessly integrates into your office and is so flexible and configurable that it looks like you had the application built to your exact specifications!

Learn More

The Receptionist can immediately improve your office security by taking your visitor log off of a publicly displayed paper notebook and moving it to the cloud. Visitor badges with visitor photos can automatically be printed to help your employees identify and track the comings and goings of visitors in your building.

Additional features such as having an Emergency Evacuation list on your iPad, the ability to ask the citizenship status of your visitors, and ensuring visitors sign all legal agreements are just some of the ways implementing The Receptionist will help you increase your office's security.

View All Features