I ordered a Receptionist in a Box. Now what do I do?

Step 1: Create your Receptionist account

This step is required in order to be able to sign into The Receptionist application on your iPad, configure The Receptionist application, and view your visitor log. If you have already setup an email address and password with us, you can skip these steps.

  • Visit https://app.thereceptionist.com/sign_up
  • Provide an email address and password to create your account. Please note, that the provided email address and password will also be used to sign into The Receptionist application on your iPad.
  • Walk through our setup wizard to complete your account, upload your logo, and add a few additional contacts.

Step 2: Configure your plan

We have included these instructions in your Receptionist in a Box, but we’ve left out a critical step from this online document for security purposes. It’s very important that you perform the “Plan & Billing” step that is outlined in that document in order complete activating your account with us. If you have any questions about this step, please feel free to use the chat bubble below, send an email to support@thereceptionist.com, or give us a call at 888-315-5230.

Step 3: Create your Apple account

This step is required in order to download The Receptionist application onto your iPad, and can only be performed from your iPad. If you have not received your iPad yet, please do this once it has arrived. If you already have a Apple ID that you would like to use, you do not need to create a new Apple ID.

  • Open the App Store application
  • Go to the bottom of the “Featured” tab, and touch the “Sign In” button.
  • Touch the Create New Apple ID button to bring up the new acocunt form.
  • This will begin the process of creating a new account. We recommend that this account not be tied to a specific employee to ensure that you do not get locked out of your account if the employee leaves your company.
  • Towards the end you will be asked to add a credit card to your Apple account. This step is not necessary in order to install The Receptionist application. Feel free to choose the “None” credit card option. If you do end up wanting to install an application in the future to your iPad that costs money, you will be asked to enter a credit card again at that time.
  • Once you have finished creating your account, Apple will send a verification email to the email address that you used. You will need to read this email and click on the “Verify now” link in order to confirm your email address and activate your account.
  • After you verify the account, you will then be able to sign in using the password you used when creating the account.

Step 4: Install The Receptionist

You can now search for “The Receptionist for iPad” in the App Store and press the “Get” button to install our application onto your iPad.

Once the application is installed, you can touch the “Open” button to launch The Receptionist. You can then sign in using the email address and password that you created in step 1.

Custom Workflows

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

NDA Signature

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Visitor Log and Evacuation List

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

ITAR, C-TPAT, and FSMA Compliance

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Custom Badge Printing

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Deliveries

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Do your visitors have that awkward experiencing of waiting around in your lobby not knowing what to do? Or worse, do your employees not recognize their guests?

When you capture photos of your visitors, the photo is delivered to your employee with the notification so they will you know just who to meet in the lobby. Our proprietary two-way chat feature also allows your employees to communicate directly with their visitors at the time of check in. Employees can quickly let their guest know when they will be able to greet them, tell them which meeting room to go to, or check to see if they would like a drink. Two-way chat ensures that your visitor's first impression is a memorable one.

Notifications can be sent to your employees via email, SMS, or Slack message. You can also configure the notifications to be sent immediately, on a delay, or even to multiple contacts to ensure your visitor is properly received.

View All Features

How would your visitors describe their first impression of your office? Average? Typical? Confusing even?

Wouldn't it be great if their experience caused them to start a conversation about how professional and pleasant their experience was?

By adding The Receptionist to your office, you can ensure that every visit starts off on the right foot with a branded check in display, and a personalized visitor experience. The Receptionist seamlessly integrates into your office and is so flexible and configurable that it looks like you had the application built to your exact specifications!

Learn More

The Receptionist can immediately improve your office security by taking your visitor log off of a publicly displayed paper notebook and moving it to the cloud. Visitor badges with visitor photos can automatically be printed to help your employees identify and track the comings and goings of visitors in your building.

Additional features such as having an Emergency Evacuation list on your iPad, the ability to ask the citizenship status of your visitors, and ensuring visitors sign all legal agreements are just some of the ways implementing The Receptionist will help you increase your office's security.

View All Features