Setting up your Brother 710W/720NWB – PC

If you are having trouble printing, try our troubleshooting guide

  1. Plug in your printer and load in the badge roll
  2. Plug your printer into your PC using the provided grey USB cable and turn your printer on using the power button
  3. Head to the brother support website and download the “Printer Driver” and the “Printer Setting Tool“:
  4. Install the Printer Driver you just downloaded in step 3
  5. Run the Printer Setting Tool and press the “Communication Settings” button:
  6. Open the “Wireless Lan” tab, click on “Wireless Settings”, and press “Search”
  7. Select the WiFi network you want your printer connected to:
  8. Enter the wifi password in the necessary box and hit “Apply”
  9. The wifi light on your printer will turn solid green once it’s connected.

Connecting your iPad to your printer:

  1. On your iPad, open the receptionist app, and touch and hold the top middle of the screen in the red area shown here:
  2. Press “Printer Settings” and enter your password when prompted
  3. Your iPad will search for your printer on the network.  If it does not find it, press the manual setup button and enter it’s IP address in the box.
  4. Press the Test Print button to confirm your iPad can talk to your printer.
  5. Don’t forget to press SAVE!  You are now configured to print badges!

Custom Workflows

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NDA Signature

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Visitor Log and Evacuation List

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ITAR, C-TPAT, and FSMA Compliance

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Custom Badge Printing

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Deliveries

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Do your visitors have that awkward experiencing of waiting around in your lobby not knowing what to do? Or worse, do your employees not recognize their guests?

When you capture photos of your visitors, the photo is delivered to your employee with the notification so they will you know just who to meet in the lobby. Our proprietary two-way chat feature also allows your employees to communicate directly with their visitors at the time of check in. Employees can quickly let their guest know when they will be able to greet them, tell them which meeting room to go to, or check to see if they would like a drink. Two-way chat ensures that your visitor's first impression is a memorable one.

Notifications can be sent to your employees via email, SMS, or Slack message. You can also configure the notifications to be sent immediately, on a delay, or even to multiple contacts to ensure your visitor is properly received.

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How would your visitors describe their first impression of your office? Average? Typical? Confusing even?

Wouldn't it be great if their experience caused them to start a conversation about how professional and pleasant their experience was?

By adding The Receptionist to your office, you can ensure that every visit starts off on the right foot with a branded check in display, and a personalized visitor experience. The Receptionist seamlessly integrates into your office and is so flexible and configurable that it looks like you had the application built to your exact specifications!

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The Receptionist can immediately improve your office security by taking your visitor log off of a publicly displayed paper notebook and moving it to the cloud. Visitor badges with visitor photos can automatically be printed to help your employees identify and track the comings and goings of visitors in your building.

Additional features such as having an Emergency Evacuation list on your iPad, the ability to ask the citizenship status of your visitors, and ensuring visitors sign all legal agreements are just some of the ways implementing The Receptionist will help you increase your office's security.

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