What can I give my employees to get them ready to use The Receptionist?

When visitors arrive to your office they will check in using the iPad with The Receptionist for iPad software installed.  You will receive a notification that your visitor has checked in based on the contact preferences that have been entered by your administrator. You have a variety of choices of how you would like to be notified of visitors to your office including being notified via email, text message and/or Slack notification.

 

Getting started with The Receptionist visitor notification

 

If you haven’t already, provide your full name, email address and mobile phone to your Receptionist administrator to activate you as a contact in The Receptionist for iPad.

Determine how, and when you would like to be notified when visitors arrive.

  • The Receptionist for iPad has two-way communication functionality so that when you get a notification from a visitor you can respond either by text,email or Slack.
  • Using Text messaging you can respond with any message you like. Text messages from The Receptionist will come from this number (please customize per your account prior to distribution): XXX-XXX-XXXX. We recommend you add this number as a contact in your phone so that you will know that the message is coming from the iPad.
  • See below for how you respond to email notifications. Do not reply to the email as that will not go back to the iPad. The “canned responses” responses can be customized by The Receptionist Admin.

Emails received by employee contacts will look like this:

email1

 

You can click the “view details” button in the notification and arrive at the Visitor Detail page which looks like this:

From within this page you can chat directly with the visitor at the iPad or you can click one of the pre-loaded responses.

Feature update

 

SMS/Text messages from and then back to the iPad look like this:

feature update

You can set a backup notification for any contact in your company. This means that if you are not available to greet a guest someone else will be notified in your place.

For example, you can request to be notified by email immediately, text message after 15 seconds, then forward the notification to another via email if you have not responded within 1 minute.

If your corporate policy dictates, remind your visitors to check out with the iPad when your meeting is completed.

Custom Workflows

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

NDA Signature

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Visitor Log and Evacuation List

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

ITAR, C-TPAT, and FSMA Compliance

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Custom Badge Printing

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Deliveries

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Learn More

Do your visitors have that awkward experiencing of waiting around in your lobby not knowing what to do? Or worse, do your employees not recognize their guests?

When you capture photos of your visitors, the photo is delivered to your employee with the notification so they will you know just who to meet in the lobby. Our proprietary two-way chat feature also allows your employees to communicate directly with their visitors at the time of check in. Employees can quickly let their guest know when they will be able to greet them, tell them which meeting room to go to, or check to see if they would like a drink. Two-way chat ensures that your visitor's first impression is a memorable one.

Notifications can be sent to your employees via email, SMS, or Slack message. You can also configure the notifications to be sent immediately, on a delay, or even to multiple contacts to ensure your visitor is properly received.

View All Features

How would your visitors describe their first impression of your office? Average? Typical? Confusing even?

Wouldn't it be great if their experience caused them to start a conversation about how professional and pleasant their experience was?

By adding The Receptionist to your office, you can ensure that every visit starts off on the right foot with a branded check in display, and a personalized visitor experience. The Receptionist seamlessly integrates into your office and is so flexible and configurable that it looks like you had the application built to your exact specifications!

Learn More

The Receptionist can immediately improve your office security by taking your visitor log off of a publicly displayed paper notebook and moving it to the cloud. Visitor badges with visitor photos can automatically be printed to help your employees identify and track the comings and goings of visitors in your building.

Additional features such as having an Emergency Evacuation list on your iPad, the ability to ask the citizenship status of your visitors, and ensuring visitors sign all legal agreements are just some of the ways implementing The Receptionist will help you increase your office's security.

View All Features