Ensure Privacy. Notify Practitioners. Reduce Anxiety.

The Complete Guide to Visitor Management for Behavioral Healthcare Practices
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Put clients at ease with intuitive visitor management for your behavioral health practice

We understand how stressful the waiting room of a clinic or office can become.

For the patient walking in the door, does your provider even know you are there for your appointment? For the therapist or practitioner, are you sure your client has arrived? 

That anxiety can be even more amplified at behavioral or mental health practices. When clients arrive for their therapy appointments, they may often feel anxious — especially if it’s their first visit. The last thing you want is your patients worrying even more about whether you know they’ve arrived, where to wait, or when you will be out to bring them in for their session.

Whether you run a solo practice, have multiple professionals operating at your office or multiple locations, unexpected visitors and deliveries can further affect your guest arrival and greeting process. Behavioral health offices should take the extra step to build a check-in process that relieves patient and practitioner anxiety, allows for patient privacy, and paves the way for a successful appointment.


The Receptionist for iPad

Move on from paper logbooks, antiquated lighted status systems, or plain old guesswork. Take out all of that extra stress of receiving clients to your practice with a visitor management system like the Receptionist for iPad.

The top-rated digital front-desk solution for behavioral health professionals, our iPad-based application can quickly check-in visitors, notify their specific practitioner that they have arrived, and facilitate a two-way chat between patient and therapist before the appointment has even started. More benefits include:

The Receptionist at Your Practice

Watch sample check-in videos with some of our current behavioral healthcare clients, and hear more about why they love using The Receptionist in their own practices.


Sarah Suzuki gives a virtual tour of her iPad Receptionist and it's instant notification system at Chicago Compass Counseling


Watch as Mark Strubler walks through what a typical check-in looks like at the Therapy Space Location in Troy, Michigan.

Save Time. Improve the Guest Experience. Focus on a Healthy Visit.

Check out more about The Receptionist or sign up for a free 14-day trial.

14-day free trial

Featured Business Case Studies

Spotlight on Sarah Suzuki from Chicago Compass Counseling

Listen to the Podcast episode

Digital check-in eases front lobby anxiety for therapists and clients

Read the Case Study

Some other behavioral healthcare practices using The Receptionist for iPad:

Turnkey solution so you can get started right away

Receptionist in a Box

Install The Receptionist for iPad on an existing iPad, or get The Receptionist in a Box, which includes an iPad, a floor or desk stand, and the software pre-installed — everything you need to start accepting visitors.

Learn more about The Receptionist in a Box