We understand how stressful the waiting room of a clinic or office can become.

For the patient walking in the door, does your provider even know you are there for your appointment? For the therapist or practitioner, are you sure your client has arrived? 

That anxiety can be even more amplified at behavioral or mental health practices. When clients arrive for their therapy appointments, they may often feel anxious — especially if it’s their first visit. The last thing you want is your patients worrying even more about whether you know they’ve arrived, where to wait, or when you will be out to bring them in for their session.

Whether you run a solo practice, have multiple professionals operating at your office or multiple locations, unexpected visitors and deliveries can further affect your guest arrival and greeting process. Behavioral health offices should take the extra step to build a check-in process that relieves patient and practitioner anxiety, allows for patient privacy, and paves the way for a successful appointment.